Terms & conditions

The website https://abledent.care (“Abledent,” “we,” “us,” or “our”) is operated by Group Pharmaceuticals Limited (GP), a company incorporated under the Companies Act 2013, having its registered office at W/46(B), MIDC, Tarapur Industrial Area, Palghar District-401506.

The Terms and Conditions as set out herein constitute an Agreement between Group Pharmaceuticals Ltd. [“we”, “us” or “our”] and a natural or legal person who accesses and/or uses the website in any manner [“you”, “your” or “user”] or uses any current or future service or functionality or offer made available on the website as amended or updated from time to time.

Please read the Terms and Conditions carefully before using the website. By using the website, you expressly agree to be bound by the Terms and Conditions as stipulated for the time being in force and as may be amended from time to time. If you have any further queries regarding our terms and conditions, please write to us at bangalore@grouppharma.in or contact us at +91-80 2337 7962.

These “Terms and Conditions” constitute an electronic record within the meaning and purview of the Information Technology Act, 2000 as applicable for the time being in force and as may be amended from time to time, and this electronic record is generated by a computer system and does not require any physical or digital signatures.

These Terms and Conditions are divided into two parts. Please read both parts carefully so as to fully understand and appreciate the terms applicable in the event of use of the website and purchase of products referenced thereon.

PART I: TERMS AND CONDITIONS FOR USE OF WEBSITE

1. GENERAL

1.1 The terms and conditions for usage of the website as set out herein [collectively referred to as the ‘Agreement’] specifically govern your access and use of the Website, which provides information about Abledent’s range of oral care products designed for caregivers, elderly individuals, disabled adults, hospitalised patients, and people with sensory or mobility challenges.

1.2 Please note that we may from time to time change the Terms and Conditions that govern your use of the website. Every time you wish to use our Website, please check these Terms and Conditions to ensure you understand the terms that apply at that given point in time. We reserve the right to amend, revise, modify or change the format and content of the Website, or suspend its operation for support or maintenance work, at any time at our sole discretion.

1.3 Any accessing, browsing, or otherwise using the Website indicates your agreement to these Terms and Conditions, the Privacy Policy of the Website https://abledent.care/privacy-policy/, and any other policies or guidelines that may be applicable on the Website at the time of your access and usage, as updated from time to time.

1.4 We authorise you to view and access the Website solely to learn about Abledent products and their intended use, subject to a limited, revocable permission to access and use the Website.

1.5 By accessing this Website, you affirm that you are eighteen years of age or above, or are accessing the Website under the supervision of a parent or legal guardian who has read and agreed to these Terms and Conditions. If you are using the Website on behalf of an entity or organisation, you represent that you have appropriate authority to act on its behalf and that such entity accepts this Agreement.

2. Privacy

2.1 Please review our Privacy Policy https://abledent.care/privacy-policy/, which also governs your visit to the Website, to understand our practices.

2.2 Any personal information or data you provide to us through the Website will be treated as strictly confidential in accordance with the Privacy Policy and applicable laws and regulations. If you object to your information being transferred or used, please refrain from using the Website.

3. Access to Website

3.1 We will do our utmost to ensure that availability of the Website is uninterrupted and that transmissions are error-free. However, due to the complexities of the internet, this cannot be guaranteed.

3.2 Your access to the Website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or content, at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. License for Website Access

4.1 Subject to your compliance with these Terms and Conditions, Group Pharmaceuticals Ltd. grants you a limited licence to access and use the Website, but not to download (other than routine page caching), reproduce, or modify it, or any portion thereof.

4.2 This licence does not include any resale or commercial use of this Website or its contents; any collection and use of product listings or descriptions; any derivative use of this Website or its contents; or any use of data mining, robots, or similar data-gathering or extraction tools.

4.3 This Website, or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information), may not be reproduced, duplicated, copied, sold, resold, distributed, or otherwise exploited for any commercial purpose without the express written consent of Group Pharmaceuticals Ltd. and/or its affiliates.

4.4 You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information of Group Pharmaceuticals Ltd. or its affiliates without express written consent. You may not use meta tags or “hidden text” utilising Group Pharmaceuticals Ltd., Abledent, or their trademarks without express written consent. Any unauthorised use terminates the licence granted herein.

5. Intellectual Property Rights and Claims

5.1 All content included on the Website — such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of Group Pharmaceuticals Ltd. and its affiliates, or its content suppliers, and is protected by applicable law.

5.2 The compilation of all content on this Website is the exclusive property of Group Pharmaceuticals Ltd. and its affiliates and is protected by relevant Indian and international legislation.

5.3 All software used on this Website is the property of Group Pharmaceuticals Ltd., its affiliates, or its software suppliers, and is protected by relevant Indian and international legislation.

5.4 You may not systematically extract or re-utilise parts of the Website’s content without the prior express written consent of Group Pharmaceuticals Ltd. and/or its affiliates. In particular, you may not use data mining, robots, or similar data-gathering or extraction tools to extract substantial parts of this Website for reutilisation without such consent.

5.5 The trademarks, logos, designs, graphics, page headers, button icons, scripts, names, layouts, and other marks indicated on our Website are trademarks or registered trademarks of Group Pharmaceuticals Ltd. or Abledent, and shall not be used in connection with any product or service not owned by Group Pharmaceuticals Ltd. in any manner likely to cause confusion, or that disparages or discredits Group Pharmaceuticals Ltd. or Abledent.

5.6 All other trademarks not owned by Group Pharmaceuticals Ltd. that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Group Pharmaceuticals Ltd.

5.7 Group Pharmaceuticals Ltd. and its affiliates respect the intellectual property of others. If you believe your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us immediately at bangalore@grouppharma.in.

6. USER WARRANTIES AND RESTRICTIONS

6.1 You represent and warrant that: (a) your use of the Website will not violate any applicable law or regulation; (b) all information you submit in connection with the Website is true, accurate, and lawful; and (c) any content or material you supply does not breach any applicable law and will not cause injury to any person or entity (including that it is not defamatory). If information provided by you is found to be false or inaccurate, we reserve the right to restrict your use of the Website without prior notice. You agree to indemnify us and our affiliates against all third-party claims arising out of or in connection with a breach of these warranties.

6.2 You will use the Website for lawful purposes only and will not undertake any activity harmful to the Website or its content.

6.3 You will not:

6.3.1 delete or modify any content on the Website;

6.3.2 use any engine, software, tool, agent, or other mechanism (such as spiders, robots, avatars, worms, time bombs, etc.) to navigate or search the Website;

6.3.3 make false or malicious statements against Abledent, the Website, or us;

6.3.4 post, copy, submit, upload, distribute, or otherwise transmit or make available any software or files containing a virus or other harmful component, or otherwise disrupt or damage the Website, or interfere with any other person’s use or enjoyment of it;

6.3.5 introduce any trojans, viruses, malicious software, or bots, or scrape the Website for information;

6.3.6 probe, scan, or test the vulnerability of any system, security, or authentication measures implemented by us, or tamper with our technological design and architecture;

6.3.7 hack into or introduce malicious software of any kind onto the Website;

6.3.8 gain unauthorised access to, interfere with, damage, or disrupt any server, computer, or database connected to the Website; or

6.3.9 engage in any form of antisocial, disruptive, or destructive acts, including “flaming,” “spamming,” “flooding,” “trolling,” “phishing,” and “griefing” as those terms are commonly understood on the internet.

6.4 You are prohibited from hosting, displaying, uploading, modifying, publishing, transmitting, updating, or sharing on or through the Website any information that:

6.4.1 belongs to another person and to which you do not have any right;

6.4.2 is harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy, hateful, or otherwise harmful in any manner;

6.4.3 harms minors in any way;

6.4.4 infringes any patent, trademark, copyright, or other proprietary rights;

6.4.5 violates any law for the time being in force;

6.4.6 deceives or misleads the addressee about the origin of such messages, or communicates information that is grossly offensive or menacing in nature;

6.4.7 impersonates or defames another person; or

6.4.8 contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource.

7. THIRD-PARTY INTERACTION AND LINKS TO THIRD-PARTY SITES

7.1 The Website may contain links to third-party websites that are not associated with us, including but not limited to third-party marketplaces (such as Amazon) where Abledent products can be purchased. Any correspondence, purchase, or transaction you enter into via such third-party sites — including delivery, payment, returns, and any other terms or warranties associated with that purchase — is governed solely by the terms of that third party, and is a matter solely between you and that third party.

7.2 You agree that we have no liability, obligation, or responsibility for any such correspondence, purchase, access, or usage of any third-party website, and that any contract arising from such use remains between you and that third party.

7.3 We have no control over third-party content linked from the Website and are merely providing a reference to it.

8. INDEMNIFICATION AND LIMITATION OF LIABILITY

8.1 You agree to indemnify, defend, and hold harmless Group Pharmaceuticals Ltd., its subsidiaries, affiliates, and their respective officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third-party claims, losses, liabilities, damages, and/or costs arising from your access to or use of the Website, violation of these Terms and Conditions, or infringement of any of our or any third party’s intellectual property or other rights.

8.2 We will notify you promptly of any such claim, loss, liability, or demand, and you agree to provide us with reasonable assistance, at your expense, in defending it.

9. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions are governed by and to be interpreted in accordance with the laws of India, without regard to conflict-of-law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these Terms and Conditions or the Website, whether in contract, tort, or otherwise, to submit to the jurisdiction of the courts located at Bangalore, India.

10. GRIEVANCE MECHANISM

In accordance with applicable law, any grievances you may have with respect to information shared by you with us, or any grievance related to your use of the Website, may be directed to:

Email: feedback@grouppharma.in
Phone: +91 80 2337 7962

11. FORCE MAJEURE

We will not be held liable or responsible for any delay or failure to comply with the obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.

12. WAIVER

No provision in these Terms and Conditions will be deemed waived, and no breach excused, unless such waiver or consent is in writing and signed by us. Any consent to, or waiver of, your breach — whether express or implied — will not constitute consent to, waiver of, or excuse for any other or subsequent breach.

13. SEVERABILITY

If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be unenforceable under applicable law, that provision will be excluded and the remainder of these Terms and Conditions will be interpreted as if such provision were so excluded, and will remain enforceable in accordance with its terms.

14. AMENDMENT

These Terms and Conditions are subject to amendment and modification and may be updated from time to time without advance notice. Please review the Terms and Conditions regularly, as your relationship with the Website will be governed by the most current version published on the Website.

PART II — PRODUCT PURCHASES

1. Abledent does not sell or process orders for its products directly through this Website. Product pages on this Website may direct you to third-party marketplaces (such as Amazon) where Abledent products are listed for sale.

2. Any purchase you make through such a third-party marketplace is a transaction between you and that marketplace (and/or its sellers), and is governed entirely by that marketplace’s own terms of sale, pricing, availability, shipping, returns, and refund policies. We are not a party to that transaction and accept no liability arising from it.

3. Product information, descriptions, and pricing on this Website are provided for informational purposes only and may not reflect real-time availability or pricing on third-party marketplaces. Please refer to the applicable marketplace listing for current pricing and availability.

4. If you have questions about a specific order, delivery, return, or refund for a product purchased via a third-party marketplace, please contact that marketplace directly.

5. For all other queries about Abledent products, you may contact us at bangalore@grouppharma.in or +91 80 2337 7962.